Who is entitled?
Customers with a current support contract will receive regular product updates and bug fixes and have access to our hotline support services including telephone, web and email support.
How to contact us?
- Portal access (24/7) : http://support.lucedaphotonics.com
- Email access (24/7) : firstname.lastname@example.org
- Telephone access Mo-Fri (9am-5pm GMT+1): +32 (0) 52 339 838
- Response Time: < 24h
- Escalate to: email@example.com
Click here to access the full documentation online
Click here to access the release notes
Starting from our extensive validated component library, we can assist you in the creation and validation of new model libraries