Included in your IPKISS license
Customer support
Your Luceda products include regular product updates and bug fixes. In addition, you benefit from full access to our support services.
How to contact our support experts?
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Portal access: https://support.lucedaphotonics.com/
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Email: support@lucedaphotonics.com
Service levels
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Response time: < 24 h
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Escalation: info@lucedaphotonics.com
Software maintenance and support agreement
Click on the link below to download the Luceda software maintenance and support agreement.